Make or break? The influence of street-level bureaucrats on access to healthcare (Part 2)

Restorative practices and victim offender mediation

South Africa’s right to access health care is part of a broader socio-political endeavour to ‘bring justice’ in the aftermath of apartheid. Street-level bureaucrats are tasked with delivering health services and enabling this right. However, authoritarian provider practices persist in post-apartheid health services and negative, even abusive, street-level bureaucracy may impede the right to access health care. Click here to read more.